Google Workspace for Education

Google Workspace for Education has several services catering to UP’s faculty and students, all geared towards providing them with online learning and collaboration tools they can access from their computers or mobile devices. This includes UP Mail (Gmail), Drive, Docs, Sheets, Slides, Forms, Calendar, Chat and Meet, and Classroom.

For more information about the University's Google Workspace for Education, click here.

To request your UP Mail account, read the details here.

Microsoft 365

Microsoft 365 is an account that is available to all currently enrolled students, currently employed faculty, REPS, and administrative staff of the University. It offers services which include email and browser-accessible Office applications. To learn more about the University’s Microsoft 365 account and the available apps, click here.

Adobe Acrobat Pro

Adobe Acrobat is a collaborative PDF tool. It comes with features such as enhanced editing and form creation, the ability to send, track and receive electronic and digital signatures, and much more. To learn more, click here.

Adobe Creative Cloud

Adobe Creative Cloud is a set of applications and services that gives users access to software for graphic design, photo editing, and other related tasks. To learn more, click here.

ArcGIS

ArcGIS gives you everything you need to manage and extract answers from imagery and remotely sensed data. It includes imagery tools and workflows for visualization and analysis, and access to the world's largest imagery collection. To learn more, click here.

SLIDO

Slido is an easy to use Q&A and polling platform. It helps people to get the most out of meetings and events by bridging the gap between speakers and their audiences. To learn more, click here.

You can also find Slido tutorials in this link: Slido Video Tutorials

ZOOM

Zoom is a software with a cloud platform for audio and video conferencing, collaboration, chat, and webinars that can be used on desktop computers, laptops, and mobile devices. Remote meetings can be held, enabling communication among faculty and students even outside the physical classroom. To learn more, click here.

NOTE: For all the software listed above, access will be granted by using the UP Mail account (e.g. [email protected]). Software marked with an asterisk* will be granted upon request.

The software available for students are:

• Google Workspace for Education


• Microsoft 365


• ArcGIS


• Zoom Audio/Video Conferencing* (Basic License)

NOTE: For all the software listed above, access will be granted by using the UP Mail account (e.g. [email protected]). Software marked with an asterisk* will be granted upon request. Requests can be made by submitting a ticket at the UP System ICT Support at https://ictsupport.up.edu.ph/

Please take note that software licenses MUST be used for LEARNING and TEACHING purposes only (i.e. as allowed by the UP Acceptable Use Policy)

The software available for faculty are:

• Google Workspace for Education


• Microsoft 365


• Adobe Acrobat Pro (selected faculty ONLY)


• Adobe Creative Cloud (selected faculty ONLY)


• ArcGIS


• SLIDO


• Zoom Audio/Video Conferencing

NOTE: For all the software listed above, access will be granted by using the UP Mail account (e.g. [email protected]).

The software available for staff are:

• Google Workspace for Education


• Microsoft 365 (online applications only)


• Adobe Acrobat Pro (selected staff only)


• Adobe Creative Cloud (selected staff only)


• ArcGIS


• Zoom Audio/Video Conferencing* (Basic License)

NOTE: For all the software listed above, access will be granted by using the UP Mail account (e.g. [email protected]). Software marked with an asterisk* will be granted upon request.

To access your Google Workspace, you must have your UP Mail (@up.edu.ph) account.

To know what applications are available for UP users in the Google Workspace, you can see the list here.

If you do not have your UP Mail account yet, contact the local IT office of your campus/CU. Their contact details are listed below. They will be the ones that will provide you with your UP Mail.

• UP Baguio: [email protected]


• UP Cebu: [email protected]


• UP Diliman: [email protected], [email protected], [email protected]


• UP Los Banos: [email protected]


• UP Manila: [email protected] or [email protected]


• UP Mindanao: [email protected]


• UP Open University: [email protected]


• UP Visayas: [email protected]


• UP System: https://ictsupport.up.edu.ph/

To learn more about getting your UP Mail account, click here.

To access your Microsoft 365 (@outlook.up.edu.ph), you must first have your UP Mail (@up.edu.ph) account. Kindly see the steps above regarding getting a UP Mail account.

To know what applications are available for UP users in Microsoft 365, you can see the list here.

If you do not have your Microsoft 365 account yet, please file a support request at the UP System ICT Support at https://ictsupport.up.edu.ph/

To learn more about requesting your Microsoft 365 account, click here.

To access Adobe Acrobat, you are to click the link that you have received through the email invite from Adobe. Then you may log in using your UP Mail account.

If after doing the aforementioned steps you are still not able to access the software, you can contact your CU IT Office for access to the software, as listed below (Please take note that only SELECTED UP faculty and staff will have access to Adobe Acrobat):

• UP Baguio: [email protected]


• UP Cebu: [email protected]


• UP Diliman: [email protected], [email protected], [email protected]


• UP Los Banos: [email protected]


• UP Manila: [email protected] or [email protected]


• UP Mindanao: [email protected]


• UP Open University: [email protected]


• UP Visayas: [email protected]


• UP System: https://ictsupport.up.edu.ph/

To check if you have been granted access to the software, you should have received an email invite from your CU. Kindly contact your local CU IT Office (listed in the question "If I cannot access Adobe Acrobat, what should I do?" above) to inquire if you are eligible for access.

To access Adobe Creative Cloud, you are to click the link that you have received through the email invite from Adobe. Then you may log in using your UP Mail account.

If after doing the aforementioned steps you are still not able to access the software, you can contact your Local CU IT Office for access to the software, as listed below (Please take note that only SELECTED UP faculty and staff will have access to Adobe Creative Cloud):

• UP Baguio: [email protected]


• UP Cebu: [email protected]


• UP Diliman: [email protected], [email protected], [email protected]


• UP Los Banos: [email protected]


• UP Manila: [email protected] or [email protected]


• UP Mindanao: [email protected]


• UP Open University: [email protected]


• UP Visayas: [email protected]


• UP System: https://ictsupport.up.edu.ph/

To check if you have been granted access to the software, you should have received an email invite from your CU IT Office. Kindly contact them (listed in the question "If I cannot access Adobe Creative Cloud, what should I do?" above) to inquire if you are eligible for access.

To access ArcGIS, you should have received an email invite from your CU IT Office.

For ArcGIS Online, once you have received the email invite for the software, you may then use your UP Mail account to log in. To aid you in this, see the steps here:

How to Log In to ArcGIS Online

For the desktop application of ArcGIS, you will need to download and install the application, and then use your UP Mail account to log in. To aid you in this, you may see the steps here:

• Downloading ArcGIS
  
• Installing ArcGIS
  
• How to Get License for ArcGIS Desktop Application (User Guide)
  

If after doing the aforementioned steps you are still not able to access the software, you can contact your CU IT Office for access to ArcGIS, as listed below:

• UP Baguio: [email protected]


• UP Cebu: [email protected]


• UP Diliman: [email protected], [email protected], [email protected]


• UP Los Banos: [email protected]


• UP Manila: [email protected] or [email protected]


• UP Mindanao: [email protected]


• UP Open University: [email protected]


• UP Visayas: [email protected]


• UP System: https://ictsupport.up.edu.ph/

To check if you have been granted access to the software, you should have received an email invite from your CU IT. Kindly contact your CU IT Office (listed in the question "If I cannot access ArcGIS, what should I do?" above) to inquire if you are eligible for access.

If you are an official UP faculty, you will already be granted access to the software. Kindly use your UP Mail to log in to Slido. To aid you in this, see the steps here: How to Log In to Slido.

If after attempting to log in you are still unable to access the software, contact your local CU IT Office/Center, to inquire if your UP Mail account is properly and officially categorized as an active UP Faculty. Your local CU IT Office/Center's contact details can be found here: https://itdc.up.edu.ph/contact-us#cu-it-support

Once your CU IT Office confirms that your UP Mail account has been properly categorized as faculty, you may then request for access to Slido by contacting the UP System ICT Support at https://ictsupport.up.edu.ph/.

To access Zoom, you can follow the steps on how to log in listed in this link: How to log in to your Zoom account

If after doing the aforementioned steps you are still not able to access Zoom, you can make your request and file a ticket at the UP System ICT Support at https://ictsupport.up.edu.ph/

Please take note of who can have Licensed Zoom for their UP Mail accounts:

• UP Faculty and REPS are automatically provisioned with licensed Zoom accounts.
  
• UP Administrative Staff and Students can request for licensed Zoom accounts by filing a ticket at the UP System ICT Support at https://ictsupport.up.edu.ph/
  
  

Please take note that software licenses MUST be used for LEARNING and TEACHING purposes only (i.e. as allowed by the UP Acceptable Use Policy)