• Handles the development of other information systems, online services, platforms, and apps for the University.
• Manages the maintenance of said other information systems, online services, platforms, and apps.
• Develops and maintains websites requested by other UP offices/units.
• Provides technical support for the developed information systems and websites to its users.

Current Projects (as of March 2025):

• UP President's Dashboard
• Flagship Programs Tracking and Documentation Portal
• Facilities Management System
• Contractors/Suppliers Payment Lodging System
• OVPDx Website
• CWGS Website
• OIL Liquidation Portal

The portals/apps maintained for UP are the following:

• Document Routing System (DRS)
• Document Routing System (DRS) Tracer
• UPCAT Online Application (Forms 1 & 2B)
• UPCAT Form 2A Application (Form 2A)
• UPCAT Application Status
• UPCAT Acceptance Confirmation
• UPCAT DPWAS, Waitlist and Appeals (DiWA) Portal
• UPCAT DPWAS, Waitlist and Appeals (DiWA) Dashboard
• UPCAT Masterlist
• Student Learning Assistance System (SLAS) Online
• Internal Academic Assessment and Development System (iAADS)
• iAADS+ Project: iAADS API and iAADS Mapping Tool (IMT)
• Academic Data Collection Portal (ADCP)
• Faculty Regent Electronic Voting System (FREVS)
• Alumni Email Registration (AER)
• Alumni Profile Updating (APU) System
• Alumni Dashboard (AD)
• Give to UP Portal
• Staff Regent Electronic Voting System (SREVS)
• Events Management System (EMS)
• Events Management System Certificate Verifier Portal (EMS CVP)
• Public Events Management System (EMS)
• UP Naming Mahal Apps Portal
• OIL Liquidation Portal
• UP Press Website with Online Store

• Manages the infrastructure, network, and hardware being used by the UP System.
• Provides onsite technical/IT support to UP System offices/units.
• Deploys, monitors and maintains security of information systems and infrastructures.
• Reviews technical specifications of ICT equipment, devices and accessories.
• Implements and maintains the network and data security infrastructure of the University (firewall, end-point security solutions, etc.).
• Provides technical support to offices and units under the UP System including the Office of the President (OP) and the Executive House (EH).
• Coordinates with CU IT offices/centers in the implementation of ICT policies relevant to network and other ICT hardware systems.

• Manages the system/database administration of the UP System’s online services and other information systems (maintenance, security).

• Provides IT/technical support to users via online helpdesk ticketing system or via phone call, which includes concerns related to the University’s information systems (i.e. PUSO and BULSA).
• Handles the provision of accounts to UP users (e.g. UP Mail, Microsoft 365, Zoom, Qualtrics, Adobe, SPSS, ArcGIS Online).

Training:

• Explores new IT solutions for the University. Performs Proof-of-Concept (POC) implementation, testing and quality assurance of IT solutions.
• Handles coordination and training of the stakeholders (i.e. end users of the information systems from all over the different constituent universities of UP)
• Trains UP users on the utilization of the available information systems and other online services.
• Delivers trainings regarding other IT-related matters to help the University’s constituents in computer literacy and office productivity.
• Delivers trainings regarding other IT-related matters for State Universities and Colleges (SUCs).
• Provides technical/IT support services to users for the university platforms (e.g. Zoom, Google Suite, Microsoft 365, Discourse, etc.).
• Explores potential training partners and equipment providers for the professional development of the faculty, staff, and admin.
• Handles the UP Event Management System for the distribution of event certificates to both UP and non-UP attendees (e.g. Webinars for SUCs)
• Resolves helpdesk tickets assigned from time-to-time.

Communications:

• Creates and releases the official communications and announcements of ITDC internally and externally.
• Handles content creation for the website of ITDC.
• Prepares letters, reports, and other documents.
• Communicates and coordinates with other offices/units within and outside of UP for meetings and other activities as necessary.

• Manages the human resources/payroll of ITDC.
• Manages the procurement and payment of suppliers of ITDC. Forwards documents to UPPO.
• Handles all other administrative and housekeeping operations (e.g. janitorial and security services) of ITDC.
• Keeps regular schedule of picking up and delivering mails, letters, materials, packages and other deliverables to and from work-related offices.
• Implements and monitors the HR policies of the University, as applied in ITDC.
• Provides administrative services to the ITDC Director, ITDC Deputy Director, and to all of its functional teams.