DUTIES AND RESPONSIBILITIES


  • Handles the development of other information systems, online services, platforms, and apps for the University.
  • Manages the maintenance of said other information systems, online services, platforms, and apps.
  • Develops and maintains websites requested by other UP offices/units.
  • Provides technical support for the developed information systems and websites to its users.
Current Projects (as of March 2025):
  • UP President's Dashboard
  • Flagship Programs Tracking and Documentation Portal
  • Facilities Management System
  • Contractors/Suppliers Payment Lodging System
  • OVPDx Website
  • CWGS Website
  • OIL Liquidation Portal
The portals/apps maintained for UP are the following:
  • Document Routing System (DRS)
  • Document Routing System (DRS) Tracer
  • UPCAT Online Application (Forms 1 & 2B)
  • UPCAT Form 2A Application (Form 2A)
  • UPCAT Application Status
  • UPCAT Acceptance Confirmation
  • UPCAT DPWAS, Waitlist and Appeals (DiWA) Portal
  • UPCAT DPWAS, Waitlist and Appeals (DiWA) Dashboard
  • UPCAT Masterlist
  • Student Learning Assistance System (SLAS) Online
  • Internal Academic Assessment and Development System (iAADS)
  • iAADS+ Project: iAADS API and iAADS Mapping Tool (IMT)
  • Academic Data Collection Portal (ADCP)
  • Faculty Regent Electronic Voting System (FREVS)
  • Alumni Email Registration (AER)
  • Alumni Profile Updating (APU) System
  • Alumni Dashboard (AD)
  • Give to UP Portal
  • Staff Regent Electronic Voting System (SREVS)
  • Events Management System (EMS)
  • Events Management System Certificate Verifier Portal (EMS CVP)
  • Public Events Management System (EMS)
  • UP Naming Mahal Apps Portal
  • OIL Liquidation Portal
  • UP Press Website with Online Store
  • Manages the infrastructure, network, and hardware being used by the UP System.
  • Provides onsite technical/IT support to UP System offices/units.
  • Deploys, monitors and maintains security of information systems and infrastructures.
  • Reviews technical specifications of ICT equipment, devices and accessories.
  • Implements and maintains the network and data security infrastructure of the University (firewall, end-point security solutions, etc.).
  • Provides technical support to offices and units under the UP System including the Office of the President (OP) and the Executive House (EH).
  • Coordinates with CU IT offices/centers in the implementation of ICT policies relevant to network and other ICT hardware systems.
  • Manages the system/database administration of the UP System’s online services and other information systems (maintenance, security).
  • Provides IT/technical support to users via online helpdesk ticketing system or via phone call, which includes concerns related to the University’s information systems (i.e. PUSO and BULSA).
  • Handles the provision of accounts to UP users (e.g. UP Mail, Microsoft 365, Zoom, Qualtrics, Adobe, SPSS, ArcGIS Online).
Training:
  • Explores new IT solutions for the University. Performs Proof-of-Concept (POC) implementation, testing and quality assurance of IT solutions.
  • Handles coordination and training of the stakeholders (i.e. end users of the information systems from all over the different constituent universities of UP)
  • Trains UP users on the utilization of the available information systems and other online services.
  • Delivers trainings regarding other IT-related matters to help the University’s constituents in computer literacy and office productivity.
  • Delivers trainings regarding other IT-related matters for State Universities and Colleges (SUCs).
  • Provides technical/IT support services to users for the university platforms (e.g. Zoom, Google Suite, Microsoft 365, Discourse, etc.).
  • Explores potential training partners and equipment providers for the professional development of the faculty, staff, and admin.
  • Handles the UP Event Management System for the distribution of event certificates to both UP and non-UP attendees (e.g. Webinars for SUCs)
  • Resolves helpdesk tickets assigned from time-to-time.
Communications:
  • Creates and releases the official communications and announcements of ITDC internally and externally.
  • Handles content creation for the website of ITDC.
  • Prepares letters, reports, and other documents.
  • Communicates and coordinates with other offices/units within and outside of UP for meetings and other activities as necessary.

  • Manages the human resources/payroll of ITDC.
  • Manages the procurement and payment of suppliers of ITDC. Forwards documents to UPPO.
  • Handles all other administrative and housekeeping operations (e.g. janitorial and security services) of ITDC.
  • Keeps regular schedule of picking up and delivering mails, letters, materials, packages and other deliverables to and from work-related offices.
  • Implements and monitors the HR policies of the University, as applied in ITDC.
  • Provides administrative services to the ITDC Director, ITDC Deputy Director, and to all of its functional teams.