What is Microsoft Office365?

Microsoft Office365 is an ONLINE-ONLY account that is available to all currently enrolled students and currently employed faculty of the University. It offers services which include email and browser-accessible Office applications.

With Microsoft Office365, you can enjoy the following perks:

  • Sharepoint Online feature allows you to collaborate with your colleagues, as you can access internal sites, documents, and other information from school, at home, or from a mobile device.
  • Storage: One terabyte (1TB) OneDrive storage is given per account.
  • ONLY STUDENTS and FACULTY members can download licensed Microsoft Office software, and Power BI (Business Intelligence) software.

How can you get your MS Office365 account?

  1. Open your browser and go to https://mail.up.edu.ph
  2. Log in using your UP Mail Account.
  3. Open a new browser tab and access this link: https://bit.ly/office365request. Fill out the request form and click “Submit”. Please note that ONLY account holders of the UP Mail (@up.edu.ph) can access the link.
  4. Please wait for your Office365 account as this will be sent to your UP Mail account. Please be patient, as the requests are batch-processed.

For guidance, please refer to the flowchart below.


Q: What if I have already filled out the form and have not yet received my MS Office365 account after 2-3 working days?

A: First, kindly check your spam folder. The MS Office365 credentials are sent in bulk during batch processing, and sometimes Google mistakes the emails sent as spam. Please check your spam folders and check to see if your MS Office365 account details have already been sent there.

If not, you may file a ticket at ictsupport.up.edu.ph and request for a follow-up regarding the status of your account.

Alternatively, you may fill out the Technical Assistance Request (TAR) form here: http://bit.ly/office365TARForm

For questions regarding Microsoft 365 and/or follow up on requests, you may call us at (02) 376-3100. UP ITDC office is open from Monday to Friday, 8:00 AM – 5:00 PM (except on holidays).